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Shipping Policies

We process orders 7 days a week. All shipping & handling charges depend upon weight of item(s) and destination location. Orders typically take 1-3 days to fully process. All in stock items are shipped as soon as payment is processed.

As soon as your order has been shipped, an email with tracking notification will be sent to you including instructions on how to track your package. This email is normally sent within 24-48 hours of initial order. In case of any questions or concerns during transit, please feel free to email us at customerservice@vitaminb-17.com.


Domestic Orders

Please allow approximately 3-5 business days for delivery within the states.


Canadian Orders

Please allow any where between 4 - 12 business days to receive your order. Customers are responsible for any customs charges or taxes imposed by destination country. We are not responsible for any delays this may cause.


International Orders

We are happy to offer shipping Internationally. Please allow any where between 1 - 3 weeks to receive your order. Customers are responsible for any customs charges or taxes imposed by destination country. We are not responsible for any delays this may cause.


Return Policies

We accept returns on unopened / unused products only. Returns must be made within 5-7 days of receipt of shipment. In the case you would like to return your item(s), please ship them back to the sender address listed on package in their original condition. Once we receive the products, we will grant the refund at full initial cost minus shipping and handling. We will not be responsible for shipping and handling on items returned back to us. We recommend using insured mail for returns as we can not be responsible for items that never make it back to our warehouse.

2012 VitaminB-17.com